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Service

Emergency Marine Support

24/7 rapid response for OPA and vessel emergencies

Overview

When something goes wrong at sea or in port, minutes matter. Our 24/7 OPA and emergency desk mobilises within the hour for medical evacuation, pollution response coordination, casualty attendance and unscheduled port calls.

When a vessel needs help at sea or in port, minutes matter. Our 24/7 Owner's Protective Agency (OPA) and emergency response desk is one call away — with acknowledgement in minutes and mobilisation typically within the hour for medical evacuation, casualty attendance, unscheduled port calls and pollution response coordination.

We coordinate with local hospitals, air ambulance operators, salvage contractors, tug operators and pollution response teams. We notify class, flag, port authorities and P&I clubs on the owner's behalf, and we produce an incident log from the first minute so the record is clean when insurers and lawyers need it.

Our team has supported medevacs, groundings, main engine failures, cargo fires and mooring casualties across Bangladesh ports and anchorages — always with the same protocol: acknowledge, mobilise, coordinate, document, debrief.

Emergency support vessel alongside a ship at night providing rapid response
Emergency Marine Support
24/7 rapid response for OPA and vessel emergencies
Talk to us
24/7 desk — mobilise within the hour
24/7 emergency response desk
Owner's Protective Agency (OPA)
Medevac coordination
Casualty and salvage support liaison
P&I and H&M reporting
Pollution response coordination
Why owners choose JPSM

Real benefits, measured in port days.

Instant Acknowledgement

24/7 desk answers immediately and opens a documented response file.

One-Hour Mobilisation

Medical, technical or port resources on-scene typically within one hour.

P&I Coordination

Direct liaison with P&I correspondents, surveyors and salvors.

Clean Incident Record

Real-time logging so the record supports future insurance and legal review.

What's included

Scope of work

Medical

Medevac arrangement, hospitals, doctors and repatriation coordination.

Casualty

On-scene coordination, tugs, salvors, class and flag notifications.

Environmental

Coordination with local pollution response contractors and authorities.

Vessel Types Served

Industries we support

Container ShipsBulk CarriersOil & Chemical TankersLNG / LPG CarriersOffshore SupportGeneral Cargo
Port Coverage

Where we operate

  • Chattogram Port
  • Mongla Port
  • Payra Port
  • Matarbari Port

24/7 boarding officers and operations desk across every port and anchorage.

How we work

A predictable four-step process

01
Alert

One number — we log the incident and open a 24/7 response file.

02
Mobilise

Immediate mobilisation of medical, technical or port resources.

03
Coordinate

Continuous liaison with authorities, owner, P&I and salvors.

04
Debrief

Full incident report, invoices and post-event review with owner.

Frequently asked

Questions we hear most

How fast do you respond?

Immediate acknowledgement 24/7 and mobilisation typically within one hour.

Do you coordinate with P&I clubs?

Yes — direct liaison with correspondents, surveyors and salvors.

Can you handle medical evacuations?

Yes — via approved hospitals and air ambulance where required.

Ready to move on emergency marine support?

Send us a message or call our 24/7 desk — we'll respond with a plan and firm pricing the same day.

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