Protective Agency Services
Owner-appointed representation safeguarding your interests
Overview
When the charterer appoints the port agent, our protective agency service acts as the owner's eyes and ears on the ground. We monitor cargo operations, verify laytime, cross-check disbursements and protect the owner's commercial and legal position.
Protective (owner's) agency is our specialty when the charterer nominates the port agent. We give owners independent presence on the ground — verifying that operations are conducted in line with the charter party and that the owner's commercial and legal position is protected at every stage.
Our protective agents are experienced boarding officers, many with seagoing backgrounds, who understand cargo operations, laytime calculations and P&I sensitivities. We report daily to owners, flag exceptions immediately and cross-check every DA line item against port tariffs and pro-forma estimates.
This service is invaluable for time-charter and voyage-charter operations where the owner is one step removed from day-to-day port activity but still bears the risk of delay, damage or dispute.
Real benefits, measured in port days.
An owner-appointed pair of eyes on every port call, every shift.
NOR and SoF verification supports future demurrage and dispatch claims.
Line-by-line review of the charterer's agent DA against pro-forma.
Direct coordination with P&I correspondents when incidents arise.
Scope of work
Laytime, NOR, SoF, cargo quantity and quality monitoring for owner protection.
Crew, medical, cash-to-master, spares landing and shore attendance.
Independent review of charterer's agent DA against port tariffs and pro-forma.
Industries we support
Where we operate
- Chattogram Port
- Mongla Port
- Payra Port
- Matarbari Port
24/7 boarding officers and operations desk across every port and anchorage.
A predictable four-step process
Signed protective-agency LOA and briefing on owner's specific requirements.
Independent boarding on arrival, verification of NOR and initial SoF.
Structured daily reports covering cargo, weather, delays and disbursements.
Independent DA review, laytime statement and full owner debrief.
Questions we hear most
Do you work alongside the charterer's agent?＋
Yes — professionally and cooperatively, while representing the owner's interests.
Can you support laytime and demurrage claims?＋
We provide verified SoF, NOR and time logs used in laytime calculations.
What is your reporting cadence?＋
Daily structured reports plus immediate exception alerts for any critical event.
Ready to move on protective agency services?
Send us a message or call our 24/7 desk — we'll respond with a plan and firm pricing the same day.